Terms of service

Welcome to GOOGROW (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Account Terms

  • You may be required to create an account to access certain features.
  • You agree to provide accurate, current, and complete information.
  • You are responsible for maintaining the confidentiality of your account and password.
  • We reserve the right to suspend or terminate accounts that provide false information or engage in suspicious activity.

2. Pricing and Payment

  • All prices listed are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as specified.
  • We reserve the right to change prices at any time without prior notice.
  • Payments must be made through the approved payment methods available on our website.
  • We use secure third-party payment gateways; we do not store your full payment details.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate.
  • However, slight variations in color, texture, or appearance may occur due to natural or digital differences.
  • We do not guarantee that all product descriptions are error-free, complete, or current.

4. Order Acceptance and Cancellation

  • Placing an order does not guarantee acceptance.
  • We reserve the right to accept or reject any order at our discretion, including due to product availability, pricing errors, or suspected fraudulent activity.
  • If your order is canceled after payment, a full refund will be processed.

5. Shipping and Delivery

  • Orders are processed within 5 BUSINESS DAYS unless otherwise stated.
  • Delivery timelines may vary based on location and logistics partners.
  • While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control.
  • Risk of loss or damage passes to the customer upon delivery.

6. Returns and Refunds

  • We accept returns/refunds in accordance with our Return Policy.
  • Products must be returned in unused and original condition with packaging intact.
  • Refund timelines and eligibility will be communicated upon approval of the return request.
  • Certain items may not be eligible for return (e.g., perishable or customized products).

7. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful or fraudulent activity
  • Violating any applicable laws or regulations
  • Transmitting harmful code, viruses, or malware
  • Misusing or interfering with the website’s functionality
  • Attempting unauthorized access to our systems or data

We reserve the right to restrict or terminate access for violations of these Terms.

8. Intellectual Property

  • All content on this website, including text, images, logos, and design, is the property of GOOGROW and is protected by applicable intellectual property laws.
  • You may not reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

  • To the fullest extent permitted by law, GOOGROW shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability, if any, shall be limited to the amount paid by you for the product or service in question.
  • We do not guarantee uninterrupted or error-free operation of the website.

10. Indemnification

You agree to indemnify and hold harmless GOOGROW, its owners, employees, and affiliates from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in INDORE, MADHYA PRADESH.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

📧 Email: support@jv-organic.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

GOOGROW is committed to providing a safe, transparent, and reliable shopping experience.